Insurance is a promise. A promise that when the worst happens someone will be there for you. At Shepherd Compello we understand the importance of fulfilling our obligations and, when the worst happens, the prompt payment of agreed claims.


From start to finish

We will handle your claim all the way through the process, from First Advice right through to Final Settlement, making sure there are no surprises along the way and your claim is settled on time.


In-house claims team

All of our claims professionals are situated within our offices in the heart of the City of London and no part of our claims function is outsourced nor handled by a satellite office. We understand that fast, efficient claims handling is fundamental to the service we offer and that the process can be an anxious time so we are always on hand to provide expert advice coupled with a prompt service.


24/7 claims data

Our cloud-based systems deliver claims information to you anywhere in the world – 24 hours a day, 7 days a week.


Integrated claims service

Supported by a global network of professionals brought together by our customer support centre.

Mark Hyde

Mark Hyde

Claims Manager